Before you plan your event, big or small make sure you get proof of insurance first. New company's start up each year. At Family Friendly Entertainment we have had 0 yes 0 accidents we have been in the entertainment business over 10 years. New company's come out with no experience and will tell you your home owners insurance will cover you if and when you have a accident. We have looked long and hard and I will tell you you are not covered. The same thing with church events. The insurance church's have do not cover inflatable games. We at Family Friendly Entertainment are sorry cost has gone up so much the last 2 years. Mostly because of rental stores that hope you don't sue them- GET PROOF OF INSURANCE don't find out when it's to late.
Insurance
The first thing you should find out from a prospective rental company is whether or not they are insured. Moonwalk rental insurance covers liability in case of an accident where the moonwalk company is at fault. It does not typically cover injuries or minor accidents that happen while the moonwalk is under your supervision. So why should you care?
A company that has made the effort to get insurance has made a commitment to a safe operation. It shows longevity (fly-by-night companies don't bother with the expense of insurance) and a concern both for your safety and the long-term success of their own company.
In some states (but not all) insurance is required by state regulations. An inflatable rental company operating without insurance is operating illegally in those states. In states without regulations, inflatable operators should still be insured.
Delivery
Does your prospective rental company offer delivery? Is there an additional charge?
Moonwalks are heavy, bulky, and awkward to move and setup. They require proper securing, either with stakes or sandbags and there may be state-regulated minimum requirements on the size of the stakes or the weight of the sandbags. If you are picking up the moonwalk yourself, be sure the operator reviews safety and setup instructions with you to ensure that you have a safe and fun experience with your moonwalk.
In most areas, you can find companies with delivery included or for a small additional charge. It's not just about the money or convenience, but the safety of your children and their guests. Consider having a professional set up your inflatable bounce house or slide for your own peace of mind.